We like to meet talented people – to match with challenge and opportunity.

Come back soon if no positions are currently listed. You can still send in a resumé and cover letter. We’ll keep them for future reference. If your skills and interests match a potential role, we’ll get in touch.
Current Opportunities

THE PLACE

We have an engaged and diverse team of about 45 colleagues dedicated to collaboration and producing great work. We’re project-focused and deadline-driven – so some days may be longer than others. But even when it’s busy, we make time for team activities and encourage participation (whether virtual or in person). We are a dog-friendly workplace, and sometimes a few of them are in the studio. Some of them are big, so we hope you are okay with that.


Quality Assurance Analyst

THE ROLE

As a Quality Assurance Analyst at Works Design, you work with colleagues to ensure that everything leaving our creative studio meets established industry standards of quality and covers all aspects of reliability, functionality, usability, performance and accessibility. You will interact with multiple teams on materials in production to ensure the quality of agency work, such as corporate reports, websites and social media.

WHAT ARE YOUR KEY ACCOUNTABILITIES?

  • Creating and executing end-to-end test plans for a range of deliverables
  • Follow our studio’s established QA process to check reporting websites/microsites and interactive PDFs
  • Raising questions and flagging issues with appropriate project leaders and other key team members

DO YOU NEED SPECIAL EDUCATION OR EXPERIENCE?

  • Three or more years of QA/QC experience in an agency environment, focusing on interactive PDFs and websites/microsites
  • Experience using Adobe Acrobat mark-up tools as well as linking and accessibility features (alt text, bookmarks)
  • A background in using and communicating within project management tools (Wrike or similar)
  • Experience with email and form testing and email campaign software such as MailChimp

WHAT DO YOU NEED TO KNOW?

  • WCAG and PDF/UA standards and requirements
  • Knowledge of testing environment tools (such as BrowserStack) as well as colour-contrast analyzers (WebAim and Paciello Group CCA)Familiarity with Google Analytics preferred

WHAT QUALITIES DO YOU NEED TO DO THIS JOB WELL?

  • An observant, detail-oriented and critical eye
  • Strong analytical and problem-solving capabilities
  • Excellent time management skills, with the ability to handle and prioritize multiple projects in a fast-paced environment
  • Exceptional communication skills and a can-do attitude
  • A demonstrated ability to think abstractly and smoke-test end deliverables from multiple angles

WHAT WILL BE YOUR CORE DUTIES AND RESPONSIBILITIES?

  • Testing sites produced by Works Design and identifying any functional or performance issues, including the testing of links, form validation, accurate use of metadata and that the required accessibility standards are being met across the agreed environments (desktop, mobile and tablet)
  • Testing interactive PDFs and identifying any functional issues, including the testing of links, proper implementation of read order, accurate use of metadata and that the required accessibility standards are being met
  • Confirming video content we produce includes captions or downloadable transcripts
  • Monitor the studio’s overarching QA process, including training and tools; revise and make recommendations as required to stay current
  • Adhere to schedules, deadlines and budgets
  • Work in the studio database, maintaining current information on dockets and through digital timesheets

WHAT ELSE YOU’LL BRING TO THE TABLE

  • An observant, detail-oriented and critical eye
  • Strong analytical and problem-solving capabilities
  • Excellent time management skills, with the ability to handle and prioritize multiple projects in a fast-paced environment
  • Exceptional communication skills and a can-do attitude
  • A demonstrated ability to think abstractly and smoke-test end deliverables from multiple angles

WHO DO YOU REPORT TO

Chief Creative Officer

ARE THERE ADDITIONAL EXPECTATIONS?

Our workload fluctuates throughout the year, and sometimes we are very busy. Quality Assurance Analysts must be available during the relevant stages of all jobs. Some overtime and late nights are to be expected. Our current working environment is considered “flexible,” which means you may work from home or the office, depending on your preference. This role may require a few days a week in the office for training purposes.

All Works Design colleagues must adhere to our policies and procedures as well as embody the company’s values: principled, curious, inclusive, perspective-taking and fun!

TOTAL COMPENSATION

  • Base salary: $55,000 – $65,000
  • Overtime compensation
  • Vacation and PTO days
  • Comprehensive health benefits
  • Learning and development fund
  • Flexible work environment
  • Seasonal office closures (in addition to statutory holidays)
  • Fun Squad social events throughout the year

Proofreader

THE ROLE

As a proofreader at Works Design, you are the point person for quality control, proofreading and copy-editing content in all stages of development. You will interact with multiple teams on materials in creative development and production to ensure the quality of agency work, such as corporate reports, presentation decks, websites, and content for print, digital and social media.

WHAT ARE YOUR KEY ACCOUNTABILITIES?

  • Catching errors that would damage our reputation with our clients and/or cost us money to fix
  • Following the Works Design’s standards and process, as well as clients’ specifications

DO YOU NEED SPECIAL EDUCATION OR EXPERIENCE?

  • Training in copy editing from a college or university; an undergraduate degree in English or a related subject is preferred
  • Minimum two years of experience
  • Experience proofreading financial reports is preferred

WHAT DO YOU NEED TO KNOW?

  • Knowledge of proofreading/copy-editing marks and conventions
  • Familiarity with design and layout terminology
  • Ability to read for both copy content and design specs
  • Experience proofreading using Adobe Acrobat Professional and Microsoft Word; experience proofreading on hard copy is helpful
  • Acquaintance with different style guides; in-depth knowledge of Canadian Press style

WHAT QUALITIES DO YOU NEED TO DO THIS JOB WELL?

  • Fastidious attention to detail
  • Patience and grace under pressure
  • Ability to work on one document multiple times, sometimes for long hours
  • Keen awareness of numbers and ability to “read” numbers as well as letters
  • An eye for consistency across multiple documents and media

WHAT WILL BE YOUR CORE DUTIES AND RESPONSIBILITIES?

  • Proofread client and studio materials (such as proposals and presentations) as assigned
  • Check for errors/inconsistencies in layout
  • Check printer’s proofs
  • Communicate queries to project managers
  • Maintain digital timesheet

WHO DO YOU REPORT TO

Chief Creative Officer

ARE THERE ADDITIONAL EXPECTATIONS?

Our workload fluctuates throughout the year, and sometimes we are very busy. Proofreaders must be available during relevant stages of all jobs. Some overtime and late nights are to be expected. Our current working environment is considered “flexible,” which means you may work from home or the office, depending on your preference.

All Works Design colleagues must adhere to our policies and procedures as well as embody the company’s values: principled, curious, inclusive, perspective-taking and fun!

TOTAL COMPENSATION

  • Base salary: $52,500 – $62,500
  • Overtime compensation
  • Vacation and PTO days
  • Comprehensive health benefits
  • Learning and development fund
  • Flexible work environment
  • Seasonal office closures (in addition to statutory holidays)
  • Fun Squad social events throughout the year

Production Specialist

THE ROLE

As a Production Specialist at Works Design, you are part of a team and play a critical developing and delivering projects. You will take a lead role during the production process to ensure the quality of our work on jobs such as corporate reports, presentation decks and brand materials, including long-form, typeset documents for print and on-screen use.

WHAT ARE YOUR KEY ACCOUNTABILITIES?

  • Developing screen-ready PDFs and print-ready files accurately
  • Maintaining file integrity by following Works Design’s standards and processes as well as project-determined specifications
  • Ensuring final files meet WCAG 2.0 Level AA accessibility standards

DO YOU NEED SPECIAL EDUCATION OR EXPERIENCE?

  • Formal credentials in graphic design from a recognized college or university or equivalent
  • Minimum three years of experience in a graphic design studio environment, with accountability for file construction
  • Experience in typesetting and layout of long-form documents

WHAT DO YOU NEED TO KNOW?

  • Knowledge of appropriate software (most current version in use by Works Design), including but not limited to:
    • MacOS
    • Adobe Creative Suite
    • Microsoft Office
  • Knowledge of proofreader annotations and working with commenting tools
  • Knowledge of accessibility (WCAG 2.0 Level AA) and remediating files accordingly
  • Knowledge of print production and prepress requirements

WHAT QUALITIES DO YOU NEED TO DO THIS JOB WELL?

  • Ability to work on one document multiple times, sometimes for long hours
  • Fastidious attention to detail
  • Strong typesetting skills and an appreciation for typography
  • Ability to work seamlessly in Microsoft Word and PowerPoint
  • Demonstrated accountability and a team player attitude
  • Speed and accuracy

WHAT WILL BE YOUR CORE DUTIES AND RESPONSIBILITIES?

  • Following layouts provided by the designer or specifications provided by the project manager or client
  • Typesetting text, applying design and structuring documents in alignment with Works Design’s production process guidelines
  • Submitting work to be reviewed by the design team for design and layout consistency
  • Submitting work to be reviewed by the proofreader and QA analyst and executing corrections
  • Preparation of documents for printing with external vendors (digital and traditional file construction)
  • Application of accessibility to on-screen documents as outlined in the Works Design AODA Handbook
  • Testing PDFs for accessibility and troubleshooting errors as outlined in the Accessibility Report
  • Organizing files by establishing parent pages and paragraph and character style sheets in InDesign
  • Formatting Word documents and PowerPoint slides for client deliverables or presentations
  • Exercising good judgment in determining priorities; knowing when to bypass roadblocks, and keeping deadlines in mind
  • Consistently demonstrating the following skills and attributes:
    • Aptitude for on-screen work and use of quick-key shortcuts
    • Ability to understand and follow detailed instructions as given by account manager/client/art director
  • Inputting accurate and current information on digital time sheets with respect to time in and out, docket numbers, tasks, etc.
  • Other tasks as assigned by the manager may include server organization and file management

WHO DO YOU REPORT TO

Chief Creative Officer

ARE THERE ADDITIONAL EXPECTATIONS?

Our workload fluctuates throughout the year, and sometimes we are very busy. Production specialists must be available during the relevant stages of all jobs. Some overtime and late nights are to be expected. Our current working environment is considered “flexible”; however, this role will require three to four days a week in the studio for the first six months for training.

All Works Design colleagues must adhere to our policies and procedures as well as embody the company’s values: principled, curious, inclusive, perspective-taking and fun!

TOTAL COMPENSATION

  • Base salary: $65,000 – $75,000
  • Overtime compensation
  • Vacation and PTO days
  • Comprehensive health benefits
  • Learning and development fund
  • Flexible work environment
  • Seasonal office closures (in addition to statutory holidays)
  • Fun Squad social events throughout the year

Project Manager

THE ROLE

As a project manager at Works Design, you are a key member of the account team, blending the higher-level strategy of account direction with the detailed problem-solving of day-to-day project management. Managing the conflict between these two parts of your job will be key to your success.

WHAT ARE YOUR KEY ACCOUNTABILITIES?

  • Preparing quotes, briefs, estimates, proposals, schedules and invoices
  • Participating in client and internal meetings and presentations
  • Delegating tasks to a team of design, web and print production specialists
  • Obtaining approvals and sign-offs both internally and from clients
  • Communicating project objectives and scope to design, development and production teams
  • Facilitating decisions and encouraging cooperation in a fast-paced environment

DO YOU NEED SPECIAL EDUCATION OR EXPERIENCE?

  • Minimum three years managing online and print projects in a busy agency environment
  • Must have experience with projects in an agency setting across our main practice areas (stakeholder communications, brand and collateral development)

WHAT QUALITIES DO YOU NEED TO DO THIS JOB WELL?

  • Proficiency in organizing and orchestrating complex projects
  • Ability to juggle multiple (and competing) clients, projects and priorities
  • Good interpersonal communication skills and a team-player attitude
  • Excellent problem-solving and time-management skills
  • A sense of humour, collegial approach and passion for client service

ARE THERE ADDITIONAL EXPECTATIONS?

Our workload fluctuates throughout the year, and sometimes we are very busy. Project managers must be available during relevant stages of all jobs. Some late nights are to be expected. While our current working environment is considered “flexible,” this role may require limited days in the office for training purposes.

All Works Design colleagues must adhere to our policies and procedures as well as embody the company’s values: principled, curious, inclusive, perspective-taking and fun!

TOTAL COMPENSATION

  • Base salary: $70,000 – $90,000
  • Vacation and PTO days
  • Comprehensive health benefits
  • Learning and development fund
  • Flexible work environment
  • Seasonal office closures (in addition to statutory holidays)
  • Fun Squad social events throughout the year

We appreciate all interest but cannot respond to all applicants. Only qualified candidates will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Works Design will provide reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required with respect to the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or a medical need, please advise us in your application.